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OUTSYSTEMS IN ACTION
Explore real business challenges and reported outcomes in retail. Each brief connects the application story to practical questions about process, technology and delivery expertise.
Based on published OutSystems customer stories, with Digital Alchimia’s editorial perspective.
EXPLORE THE INDUSTRY STORIES
Store employees needed faster access to critical daily tasks across a growing retail network. A shelf-label update fell from 10 minutes to eight seconds; the application supports more than 1,000 stores.
Disconnected ERP systems made it harder to standardize operations and support growth. The new system improved employee experience and gave the business more control over application changes.
A distributor needed connected workflows for pricing, rebates and other internal operations. The source reports more than 90 business applications and over 90 major pricing imports spanning millions of item and price-group records.
Separate digital platforms made it harder to evolve the retailer’s web and mobile shopping experiences. The source reports more than twenty-five integrated applications and a consolidated testing effort for the shared application, replacing separate web, Android and iOS workstreams.
A retailer needed a more coherent application approach for both everyday work and business-critical warehouse logistics. The source reports twenty-five applications serving around twenty thousand users daily at publication, including a warehouse application for scanning, routing and checking deliveries.
Sales representatives serving lottery retail networks depended on lengthy synchronization routines and could lose orders during end-of-day processing. The source reports one hour saved per representative per day, a first customer version delivered in six months and a separate second-customer adaptation delivered in two months.
A software provider’s Windows-based products needed a more accessible way to connect franchisees and employees with routine business requests. The source reports more than seven thousand active users, eighteen thousand monthly requests and a conservative estimate of around five administrative hours saved per restaurant per month.
A measuring team completed paper documents during home visits, then scanned and emailed them after work for manual processing at headquarters. For the twenty-five-person measuring team, the source estimates around thirty minutes saved per employee each day, approximately three thousand hours annually. The application also flags missing checklist items and reduces documentation handoffs.
Legacy store applications and limited mobility forced employees away from the shop floor and made routine product tasks cumbersome. The source reports many common tasks completed in half the time, with nine releases during the first reported year and support for more than one hundred thousand users.
The retailer wanted a live laboratory for testing customer experiences and connected devices without disrupting its established stores. The source reports an initial solution built in around twenty weeks and forty-two weeks overall to store go-live because of external dependencies. Two-week iterations supported continued experimentation after launch.
Packaged systems did not fully support collaboration among designers, manufacturing partners and different retail channels, while extensive ERP customization was undesirable. The source describes two full-time OutSystems developers working with business stakeholders and an IT-director estimate of development around three times faster than hand-coding, supported by reuse and iterative delivery.
A wholesale business wanted more flexible digital ordering and a customer experience built around its products and commercial agreements. Core ERP information needed to become useful in web and mobile interactions. The source describes more current inventory information, personalized pricing and a platform supporting targeted marketing. It does not quantify delivery time, revenue uplift or a return on investment; connectivity for additional vendors was a design capability rather than a verified adoption count.
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