The challenge
Store employees needed faster access to critical daily tasks across a growing retail network.
OUTSYSTEMS IN ACTION / RETAIL
How a retailer reduced a shelf-label task from 10 minutes to eight seconds
The most useful application may be the one that removes friction from a task repeated all day. Start with the people doing the work, the information they need and the next action they must take.
RESULTS REPORTED IN THE SOURCE
10 min → 8 sec
time for a shelf-label update
1,000+
stores supported
8 hr → 15 min
reported data synchronization time
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The retailer built a connected OutSystems mobile application and added AI-supported operational workflows.
The outcome
A shelf-label update fell from 10 minutes to eight seconds; the application supports more than 1,000 stores.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Start with the moment that interrupts service.
A small administrative task becomes expensive when it repeats across a store network. Observe the employee using the device and identify the information needed at that moment. Design the workflow to reduce interruptions while keeping product data and permissions reliable.
02
Treat synchronization as part of the experience.
A fast screen does not help if its data is stale. Agree how updates travel between store devices and enterprise systems, what happens during a failed synchronization, and who resolves exceptions. Test the workload that appears when many locations operate at the same time.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.