OUTSYSTEMS IN ACTION / RETAIL

How a retailer scaled an OutSystems portfolio to twenty-five applications and twenty thousand daily users

A warehouse application has to keep pace with the goods and the people moving them. This retailer connected mobile operations to core systems while expanding its portfolio. Explore the reported scale and the delivery responsibilities behind it.

Illustrative Brazil-based office with a São Paulo skyline and remote collaboration setup

RESULTS REPORTED IN THE SOURCE

25

applications reported at the time of publication

≈20k

daily users across head-office and store applications

Logistics

warehouse workflows integrated with core systems

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

A retailer needed a more coherent application approach for both everyday work and business-critical warehouse logistics.

The change

It adopted OutSystems and combined internal delivery with specialist partner capacity to connect mobile warehouse and enterprise workflows.

The outcome

The source reports twenty-five applications serving around twenty thousand users daily at publication, including a warehouse application for scanning, routing and checking deliveries.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Design warehouse interactions around the real movement of goods.

A scan should lead to a clear routing, checking or exception action. Review those tasks with operators and identify the information that must be available on the device. This helps developers build a practical mobile workflow around physical work rather than adapting a desktop form to a smaller screen.

02

Keep blended delivery teams aligned on the same application foundations.

Internal and external developers need shared integration patterns, review expectations and support responsibilities. Agree how expertise is added for a complex release and how knowledge remains available afterward. OutSystems professionals can reinforce the team within those boundaries as its application portfolio grows.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.