The challenge
Legacy store applications and limited mobility forced employees away from the shop floor and made routine product tasks cumbersome.
OUTSYSTEMS IN ACTION / RETAIL
How a food retailer halved the time spent on common store tasks
A useful store app gives time back to the shop floor. Explore this retailer’s reported task improvements and the collaboration that connected handheld work to existing product information.
RESULTS REPORTED IN THE SOURCE
50%
less time for many common store tasks, as reported
9
product releases during the reported first year
100,000+
users supported in the source’s reported rollout
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The retailer consolidated nine applications into a mobile experience, combining an OutSystems frontend with existing backend services and continuous store-employee feedback.
The outcome
The source reports many common tasks completed in half the time, with nine releases during the first reported year and support for more than one hundred thousand users.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Start with the task employees repeat on the shop floor.
Observe how a worker finds an item, changes its status and confirms the next action using the actual handheld device. Use that evidence to simplify the journey. OutSystems specialists can reinforce implementation while store teams identify the exceptions that a desktop prototype may miss.
02
Keep the shared backend stable while the experience evolves.
Define the records and service contracts the mobile application needs before adding local workarounds to the ERP. Test each release against those boundaries. Additional delivery expertise can support the experience while the retailer preserves responsibility for inventory and pricing information.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.