The challenge
Separate digital platforms made it harder to evolve the retailer’s web and mobile shopping experiences.
OUTSYSTEMS IN ACTION / RETAIL
How a supermarket connected more than 25 applications in its retail platform
A shopping experience depends on more than the screen in front of the customer. This supermarket connected a growing application portfolio behind its web and mobile channels. Explore the delivery choices that keep the journey connected to the operation.
RESULTS REPORTED IN THE SOURCE
25+
applications integrated into the reported retail platform
Shared
codebase supporting web and mobile experiences
Connected
front-end experiences and back-end capabilities
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The supermarket adopted OutSystems with separated front-end and back-end capabilities and a shared codebase.
The outcome
The source reports more than twenty-five integrated applications and a consolidated testing effort for the shared application, replacing separate web, Android and iOS workstreams.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Keep the shopping journey connected to fulfilment.
A useful retail experience depends on what happens after a product is selected: availability, the cart, the order and the store’s operational response. Map those dependencies before deciding which screens to change. That gives a delivery team a clearer basis for evolving the experience without disconnecting it from the work behind it.
02
Consolidate implementation while keeping release checks explicit.
A shared codebase can simplify parts of the delivery process, but different customer journeys still need acceptance evidence. Agree the integration, usability and operational checks required for a release. OutSystems professionals can then contribute within a consistent application foundation while owners retain visibility of the scenarios that matter.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.