The challenge
Frequently changing manufacturer rebate programs forced a distribution team to extract information from documents and maintain spreadsheets manually. Changing the core ERP was slow and made future upgrades harder.
OUTSYSTEMS IN ACTION / TECHNOLOGY
How a technology distributor reduced rebate data-input time by one third
A rebate program changes faster than a spreadsheet can explain its history. Explore how this distributor connected capture, validation and business rules around an existing ERP.
RESULTS REPORTED IN THE SOURCE
3
weeks to first adoption of the rebate application
⅓
reduction in rebate-team data-input time for the reported rollout
4
leading manufacturers covered at the time of the source report
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The distributor combined RPA document capture with an OutSystems application holding validation and business logic. The application connected to SAP, presented program information in a mobile-friendly interface and reached first adoption in three weeks.
The outcome
At the time of the source report, the application covered the top four manufacturers and had reduced rebate-team data-input time by one third. Broader migration and additional savings remained anticipated rather than completed results.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Separate document capture from the decision rules.
Extracting a value does not establish whether it is valid for the current rebate program. Define versioning, validation and exception ownership before automating entry. OutSystems professionals can connect the captured information to a reviewable workflow while the commercial team owns program interpretation.
02
Measure the scope already using the application.
A useful pilot should identify which manufacturers, document types and transactions it actually covers. Compare administrative effort within that scope before forecasting the next wave. This makes the case for additional delivery capacity more concrete without treating expected future savings as results already achieved.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.