OUTSYSTEMS IN ACTION / MANUFACTURING

How a steel manufacturer reduced user bug reports by 90%

Modernizing a factory system means improving the application while respecting the operation it serves. This steel manufacturer completed its MES renewal in seven months and reported 90% fewer user bug reports. Explore the dependencies and delivery choices that deserve attention before your own rollout.

Illustrative technical team discussing application architecture in a contemporary office

RESULTS REPORTED IN THE SOURCE

90%

fewer user bug reports

7

months to complete the modernization

3×

reported developer productivity

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

An aging manufacturing execution system needed modernization ahead of an ERP migration.

The change

The manufacturer modernized complex production screens with OutSystems using a phased delivery approach.

The outcome

The project finished in seven months; user bug reports dropped 90%, while developer productivity tripled.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Modernize around the production dependency.

A manufacturing application is tied to the timing and reliability of the shop floor. Map the data exchanges, operational exceptions and acceptance conditions before scheduling a replacement. A phased approach should make those dependencies visible, not simply divide the screen list into smaller batches.

02

Make stability part of the delivery measure.

Development speed is valuable when the application can be operated with confidence. Review defects, incident effort and the time required to introduce a change alongside release throughput. Those measures help the team decide where more testing, integration work or technical expertise is needed.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.