OUTSYSTEMS IN ACTION / TRAVEL & ENTERTAINMENT

How an event platform increased attendance by 70%

A useful digital experience connects the customer’s next action to the work required behind it. Explore the delivery choices in this story and bring your own experience challenge into the conversation.

Illustrative business and technology leaders discussing enterprise application plans

RESULTS REPORTED IN THE SOURCE

70%

increase in reported event attendance

<1

month to deliver the event locator

7

supported languages

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

An entertainment organization needed a global event locator on a short deadline.

The change

Its team reused an existing OutSystems solution to create a multilingual, cross-device event discovery experience.

The outcome

The project was delivered in under a month and reported a 70% increase in attendance.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Design discovery around a useful next step.

An event page succeeds when visitors can find a relevant activity and act on it. Consider location, device, language and the freshness of event information together. Give the people maintaining the event catalogue a simple operational workflow so that the public experience stays useful.

02

Reuse the right capability, not every existing screen.

A short deadline makes reuse attractive, but the team should first identify what already works: location search, content management or an integration. Adapt those capabilities to the new journey. Keep the first release focused on the decision the visitor needs to make.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.