The challenge
Spreadsheet templates and emailed verification requests made port-call cost estimation difficult to track and vulnerable to delays.
OUTSYSTEMS IN ACTION / LOGISTICS & TRANSPORTATION
How a port-services company halved the time to prepare port-call estimates
A cost estimate should move through a visible process, rather than wait in an email thread. This company connected port information and verification in one workflow. Explore the reported reduction and the data decisions behind it.
RESULTS REPORTED IN THE SOURCE
50%
less time to prepare port-call estimates, as reported
10
development weeks after a two-week initiation phase
5
two-week development sprints
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The company replaced that process with an OutSystems portal using master data, workflow alerts and centralized collection and verification.
The outcome
The source reports estimation time cut in half. Delivery included a two-week initiation phase followed by ten weeks of development in five sprints.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Turn the estimate into a workflow that can be followed.
Identify the information each port agent must supply, who verifies it and what should happen when a response is late. Make those states visible in the application. OutSystems professionals can then build a process that supports follow-up rather than simply moving the same spreadsheet into a browser.
02
Preserve the link between estimated and actual cost.
Use shared service references and master data so an estimate can be compared with later charges. Agree how changes are recorded before adding customer reporting. A clear data relationship gives both the operating team and the delivery team a more useful basis for reconciliation.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.