The challenge
A school-delivery contract required signature evidence for payment, while paper slips and manual processing created operational risk. The distributor needed an integrated mobile workflow within a pressing deadline.
OUTSYSTEMS IN ACTION / LOGISTICS & TRANSPORTATION
How a fresh-produce distributor built offline proof of delivery in nine weeks
Delivery evidence needs to survive the journey back from the field. Explore how this distributor connected offline capture, route work and operational records with a joint delivery team.
RESULTS REPORTED IN THE SOURCE
9
weeks of initial application development
3
additional weeks for final acceptance testing and training
Offline
delivery capture with synchronization when connected
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
A combined internal and specialist team built an OutSystems application connecting ERP orders, route assignments and mobile delivery capture. Offline use, signature capture, photo fallback and synchronization supported work away from reliable connectivity.
The outcome
The source reports nine weeks of development followed by three weeks of final acceptance testing and training. Four additional projects followed the initial pilot; the development milestone should not be described as the full production rollout.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Define what constitutes usable delivery evidence.
A signature, photograph and delivery adjustment may serve different operational purposes. Agree which evidence is required, how it is linked to the order and how exceptions are reviewed. OutSystems professionals can reinforce the mobile workflow while contract and service owners define acceptable proof.
02
Reserve time to prove synchronization in real work.
Offline capture needs acceptance tests for retries, duplicate records and changed orders, alongside training for drivers and planners. Plan that work as part of the release rather than assuming development completion means operational readiness. A joint team can also transfer the expertise needed for the next application.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.