The challenge
A community technology team wanted to make health-awareness information more accessible to people with varied languages, literacy and connectivity.
OUTSYSTEMS IN ACTION / HEALTHCARE & LIFE SCIENCES
How a university built an inclusive offline mobile app for cancer awareness
A digital service cannot help someone who cannot access or understand it. This university team designed around language, literacy and connectivity. Explore the application capabilities and the delivery decisions behind a more inclusive mobile experience.
RESULTS REPORTED IN THE SOURCE
4
languages supported by the awareness application
Offline
application and content usable without connectivity
iOS + Android
mobile platforms listed in the source
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
Following a hackathon, a university and delivery partner created an OutSystems app with multilingual content, audio, illustrations and offline access.
The outcome
The source describes availability on iOS and Android, support for four languages and an application whose content works fully offline.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Make access constraints part of the first design discussion.
Language, reading comfort and connectivity affect whether a person can use an application at all. Review these constraints with representative users before selecting content formats. An inclusive experience needs acceptance criteria for the task, the information and the conditions in which people will access it.
02
Separate content governance from application delivery.
An awareness service needs clear responsibility for reviewing and updating its information as well as maintaining the application. Agree those owners and how an update reaches offline users. OutSystems professionals can support the delivery work while qualified content owners retain responsibility for the information presented.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.