The challenge
A pharmaceutical manufacturer wanted more direct application ownership and a faster response to business feedback than its previous development arrangement provided.
OUTSYSTEMS IN ACTION / HEALTHCARE & LIFE SCIENCES
How a pharmaceutical manufacturer moved sales-data aggregation to a daily cycle
A shorter feedback cycle starts with clear ownership of the application and the work it supports. This manufacturer built internal capacity with specialist help. Explore the reported data and release improvements and the responsibilities behind them.
RESULTS REPORTED IN THE SOURCE
Daily
sales-data aggregation, previously weekly or monthly
1–3
enhancement releases per month described in the source
3 months
initial partner training and technical-support phase
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It established an internal OutSystems team with an initial partner training and technical-support phase, starting with sales analytics.
The outcome
The source reports daily data aggregation replacing weekly or monthly work and enhancement releases between one and three times per month; the initial partner support phase lasted three months.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Make business ownership visible in the backlog.
A team can respond more directly when the people prioritizing work can explain the next task, the information needed and the evidence for acceptance. Agree those responsibilities with users before increasing capacity. That gives internal developers and specialist colleagues the same view of what a useful release should accomplish.
02
Use specialist support to strengthen the client’s delivery capability.
Agree where experienced professionals should implement, review or mentor and how knowledge remains available to the internal team. Keep that support connected to real applications and operating standards. Digital Alchimia’s OutSystems professionals can reinforce capacity within an ownership model defined around the client’s priorities.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.