The challenge
A pharmaceutical business needed to retire an end-of-life application platform and improve a quotation process dependent on email.
OUTSYSTEMS IN ACTION / HEALTHCARE & LIFE SCIENCES
How a pharmaceutical business delivered a quotation portal and trained developers in under two months
A first migration can improve a customer process and help an internal team learn how to deliver the next one. This business combined those goals in a quotation portal. Explore the reported release and the co-delivery responsibilities behind it.
RESULTS REPORTED IN THE SOURCE
<2
months including training, process scope, development and testing
3
internal developers trained through the reported delivery
25
local applications identified for migration, with this portal first
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It used a co-delivery approach to build an OutSystems quote-to-order portal while training its internal developers.
The outcome
The source reports delivery, including training three developers, in less than two months; the portal was the first application migrated from a portfolio of twenty-five identified local applications.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Use the first migration to establish a delivery approach.
Select a process whose current handoffs and acceptance needs the team can understand. Agree how internal developers participate in design, implementation and review. That gives a specialist delivery team a practical way to transfer knowledge while producing an application the business can use.
02
Keep quotation history attached to the customer’s next action.
Review how a customer receives, discusses and accepts a quotation, including requests that need clarification. Define which events and responsibilities should remain visible in the portal. OutSystems professionals can implement that journey while commercial teams agree the information and controls required to move from a quote to an order.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.