The challenge
Disconnected hospital information made it difficult to maintain consistent records and coordinate administrative work across departments.
OUTSYSTEMS IN ACTION / HEALTHCARE & LIFE SCIENCES
How a hospital-management platform reduced registration from ten minutes to twenty-five seconds
A registration task creates information that other hospital teams need to use. This platform connected that administrative journey across departments. Explore the reported measures and the information responsibilities behind a clearer workflow.
RESULTS REPORTED IN THE SOURCE
10 min → 25 sec
registration time reported in the source
60%
reduction in duplicates and errors in patient files reported together
2×
patients seen reported in the source
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
A healthcare technology provider developed an OutSystems hospital-management platform with connected registration, departmental workflows and management information.
The outcome
The source reports registration moving from ten minutes to twenty-five seconds, a 60% reduction in duplicates and errors in patient files and twice as many patients seen.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Review record quality at the point of entry.
Registration needs clear identity checks, required information and a way to resolve a possible duplicate. Agree those steps with the people responsible for records and daily administration. This gives an application team acceptance scenarios tied to the information later departments need to use.
02
Connect departmental handoffs without obscuring professional ownership.
Define which status and information each department receives and which review remains with its qualified staff. Include unresolved requests and corrections in the workflow. OutSystems professionals can implement the connected application while the healthcare organization retains responsibility for its service and clinical decisions.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.