The challenge
A healthcare software provider needed applications suited to pharmacy work and a customer’s caregiver medication-recording process.
OUTSYSTEMS IN ACTION / HEALTHCARE & LIFE SCIENCES
How a healthcare software provider built two medication-workflow applications
The right information needs to reach the professional doing the next task. This provider built separate pharmacy and caregiver experiences. Explore the two applications and the responsibilities behind a connected medication-record workflow.
RESULTS REPORTED IN THE SOURCE
2
applications in the initial healthcare software scope
6
weeks to deliver the separate caregiver tablet application
Connected
pharmacy information linked with primary-care records
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It created two OutSystems applications: a pharmacy information system connected to primary-care records and a separate tablet application for caregivers.
The outcome
The source describes the two applications and reports six weeks to deliver the caregiver tablet application, with current information, notifications and medication-recording workflows.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Model the professional task before selecting the screen.
Pharmacy staff and caregivers need different information and responsibilities even when both work with medication records. Review each task with its qualified users and define what must be recorded or escalated. That gives developers a clearer application scope while preserving ownership of professional care decisions.
02
Make record updates and exceptions understandable.
Agree which system owns the information, how a user sees a recent update and what happens when a record is incomplete. Include those scenarios in acceptance with service owners. OutSystems professionals can implement the connected workflow while the organization defines the information and review requirements behind it.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.