The challenge
An agency’s mixed legacy portfolio consumed maintenance capacity and delayed new digital services.
OUTSYSTEMS IN ACTION / GOVERNMENT & PUBLIC SERVICES
How a public agency consolidated more than half of its targeted legacy applications
A fragmented portfolio can keep a capable team busy without moving its next priority forward. This agency consolidated services into connected portals. Explore the reported results and how a clearer application boundary can support a more focused backlog.
RESULTS REPORTED IN THE SOURCE
50%+
of the targeted applications consolidated in the reported program
4
months to deliver the first replacement portal
≥2×
reported average development speed versus traditional methods
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It used OutSystems to consolidate applications into two portals, with an internal development team supporting further releases.
The outcome
The source reports more than 50% of targeted applications consolidated, a first portal delivered in four months and average development at least twice as fast as traditional methods.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Choose consolidation boundaries around a usable service journey.
Applications can be combined more effectively when the team understands which requests, records and review steps belong together. Map those relationships before selecting what to retire. That gives the agency a basis for reducing fragmentation while preserving the information and responsibilities needed to keep each service moving.
02
Turn maintenance capacity into a deliberate delivery backlog.
Agree which business priorities should benefit when the team has less legacy maintenance to perform. Keep support ownership and acceptance evidence visible as applications are consolidated. OutSystems professionals can reinforce the next releases while internal colleagues retain the knowledge needed to make the new portfolio useful.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.