The challenge
A public agency needed to replace legacy applications without an established internal development team.
OUTSYSTEMS IN ACTION / GOVERNMENT & PUBLIC SERVICES
How a public agency built a development capability delivering more than 30 applications
A growing application backlog needs people who can deliver and maintain the next release. This agency invested in an internal OutSystems capability. Explore its reported application portfolio and the training, accessibility and ownership decisions behind sustained delivery.
RESULTS REPORTED IN THE SOURCE
30+
applications delivered over the reported six-year period
4
months per application on average in the source
16
people working with OutSystems in the multidisciplinary team
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It adopted OutSystems, invested in training and grew a multidisciplinary application-delivery capability.
The outcome
After six years, the source reports more than thirty applications, an average delivery time of four months per application and sixteen people working with OutSystems.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Build a delivery capability, not just a tool rollout.
A new development team needs a way to turn requirements into reviewed, supportable applications. Define the roles of business analysis, user research, technical delivery and acceptance as the team grows. Experienced OutSystems professionals can reinforce those responsibilities while internal colleagues contribute the process knowledge that makes the application relevant.
02
Carry accessibility through the whole release.
Accessibility needs to remain part of requirements, user feedback and acceptance as applications become more complex. Review the complete task with the people who use the service, including error states and follow-up steps. That gives the delivery team evidence to act on rather than leaving accessibility as a final check after implementation.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.