The challenge
Auditors spent substantial time searching rules, standards and internal knowledge before planning their work.
OUTSYSTEMS IN ACTION / ENERGY & UTILITIES
How an energy company cut audit research time by up to 90%
Audit preparation can stall before the analysis begins, while specialists search for the information they need. This energy company used an AI application to shorten that research. Explore the reported results and the controls behind a useful knowledge workflow.
RESULTS REPORTED IN THE SOURCE
Up to 90%
less audit research time after six months of use
6
months of use before the reported research-time comparison
≤20 sec
response time in initial validation, depending on complexity
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The energy company built an OutSystems AI application to surface relevant information for audit questions.
The outcome
After six months of use, the source reports up to 90% less research time; the initial validation returned answers immediately or within 20 seconds depending on complexity.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Make an answer traceable to the knowledge behind it.
Audit research needs more than a plausible response. Define how users inspect supporting information, identify its version and raise a question when evidence is incomplete. Include the owners of standards and internal procedures in that design. The application should help an auditor work with the organization’s knowledge while preserving responsibility for professional judgment.
02
Separate finding information from taking action.
Retrieving a rule and creating a report are different delivery responsibilities. If the roadmap expands toward agents that act, agree permissions, review points and records of what happened before implementation. A focused OutSystems team can help translate those controls into an operational workflow rather than treating an action as another chat response.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.