The challenge
An extensively customized ERP made it difficult for a terminal operator to deliver distinctive customer and operational capabilities quickly.
OUTSYSTEMS IN ACTION / ENERGY & UTILITIES
How a terminal operator escaped ERP constraints and gained fourfold delivery agility
A distinctive operation needs room to change without reshaping every standard business system. This operator combined a custom terminal platform with SaaS services. Explore the reported agility and the specialist team model behind its delivery capacity.
RESULTS REPORTED IN THE SOURCE
4×
reported agility improvement for application changes
≈50
OutSystems developers in the reported delivery organization
≈60%
consultants within that reported development team
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It built a terminal-management system on OutSystems while using minimally customized SaaS products for other functions, supported by a blended development team.
The outcome
The source reports fourfold agility for application changes and a delivery organization of around fifty OutSystems developers, with roughly 60% working as consultants at publication.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Choose custom delivery where the operating model differentiates.
Review which processes need the organization’s own workflows and which can use a standard service with limited adaptation. Define the information crossing those boundaries before expanding the custom application. That helps an OutSystems team focus delivery capacity on the work that needs a distinctive experience.
02
Give a blended team shared delivery responsibilities.
Internal colleagues and consultants need the same architecture guidance, review expectations and support handoffs. Agree how specialists enter a release and how knowledge remains available afterward. Digital Alchimia’s OutSystems professionals can reinforce that delivery capacity within an approach shaped around the organization’s priorities and ownership model.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.