OUTSYSTEMS IN ACTION / BUSINESS SERVICES

How a rights organization launched a performer portal in six and a half months

Rights information becomes more useful when a member can trace the record behind a payment. Explore this portal and the phased operational workflows supporting greater visibility.

Illustrative technical team discussing application architecture in a contemporary office

RESULTS REPORTED IN THE SOURCE

6.5

months to the first portal deployment

20,140

registered artists reported in the source

€7m+

payments reported in the historical source account

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

Fragmented spreadsheets and databases made rights matching and payment administration difficult. Earlier attempts to consolidate the work had failed, and the organization needed a phased path to more reliable operations.

The change

The organization used OutSystems to deliver a performer portal and progressively introduce core rights-management capabilities. Integrated workflows connected contracts, repertoire, matching, distribution and payment communication.

The outcome

The first portal deployment was reported at six and a half months. The source also reports 20,140 registered artists and over seven million euros in payments at the time of its account; these are historical scale measures without an asserted annual period or a new-project return guarantee.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Keep calculation rules and payment traceability explicit.

A rights workflow needs clear provenance for the repertoire, reference period and distribution rules behind each amount. Agree how reviewers investigate mismatches before automating more steps. OutSystems expertise can support the application with financial and rights decisions retained by the responsible organization.

02

Separate portal adoption from the core-system transition.

Self-service access and operational calculation capabilities can progress through different release boundaries. Define which records and decisions each phase must prove, then plan acceptance and support accordingly. That creates a manageable delivery conversation without turning an early portal launch into a claim that every core process is complete.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.