The challenge
Spreadsheet-driven processes made customer and property information difficult to coordinate.
OUTSYSTEMS IN ACTION / BUSINESS SERVICES
How a property business cut deal closure from three months to three days
A promising deal can lose momentum when customer details, asset information and approvals live in separate places. This property business connected those workflows and reported closure moving from months to days. Where does your own process wait for information that should already be available?
RESULTS REPORTED IN THE SOURCE
3 days
reported deal closure, previously approximately three months
90%
less time in critical business processes
18
months to build the customer and asset-management system
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The business built a connected customer and asset-management system with OutSystems over 18 months.
The outcome
The source reports deal closure falling from approximately three months to three days, alongside a 90% time reduction in critical processes.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Follow the deal beyond the opportunity record.
A property transaction crosses customer information, asset details, approvals and documents. Map what each participant needs before moving the deal forward. The useful modernization scope is the connected decision path: otherwise a new interface can leave the longest delays hidden in email and spreadsheets.
02
Make asset information useful at the point of action.
Agree which asset information the commercial team can trust, who maintains it and how changes reach active transactions. Those responsibilities belong in the delivery plan alongside screens and integrations. OutSystems expertise can help implement the workflow once the business has made those operational decisions clear.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.