The challenge
A legacy billing system constrained operations across multiple business units.
OUTSYSTEMS IN ACTION / BUSINESS SERVICES
How a media group saved over €160,000 annually with a connected billing engine
Month-end should reveal business performance, not send your team searching for invoice exceptions. This media group replaced a constrained billing foundation with connected workflows. Explore the reported savings—and the operating decisions behind a more manageable close.
RESULTS REPORTED IN THE SOURCE
€160,000+
reported annual savings
16
business units with billing requirements
Weekly
new capabilities delivered to the business
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The group built a modular OutSystems billing engine and introduced an invoicing AI agent.
The outcome
The source reports over €160,000 in annual savings, lower maintenance costs and weekly improvements.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Make exceptions visible before month end.
Billing teams need more than a successful invoice run. They need to understand exceptions, identify their owner and resolve them without tracing every dependency manually. Define those operational views alongside the calculation rules so that the application supports the people responsible for closing.
02
Separate core rules from local variations.
A shared billing engine must accommodate different business models without turning every exception into a special application. Identify which rules are common, which are configurable and which require explicit review. That structure gives the development team a clearer basis for maintenance and new capabilities.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.