OUTSYSTEMS IN ACTION / BUSINESS SERVICES

How a law firm built five client-facing solutions in less than a year

A complex negotiation needs context that survives the next email or handoff. This law firm brought requests and discussion into a shared application. Explore its reported delivery and the practical work behind clearer collaboration with clients.

Illustrative business and technology leaders discussing enterprise application plans

RESULTS REPORTED IN THE SOURCE

5

client-facing solutions delivered in less than a year

3+

months from design to the initial negotiation pilot

1

developer on the reported negotiation-application pilot

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

A law firm needed clearer collaboration between advisers, development clients and participants in complex renewable-energy negotiations.

The change

It co-created an OutSystems negotiation application with lawyers and a pilot client, recording requests, comments and their history in one workflow.

The outcome

The source reports five client-facing solutions in less than a year and an initial negotiation-application pilot delivered by one developer in just over three months.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Keep a negotiation’s context with its next response.

People need to understand the request, prior discussion and responsible reviewer before deciding how to respond. Map those relationships with the teams doing the work. A collaboration application can then preserve a searchable history that supports coordination instead of creating another place to copy fragments of an email thread.

02

Let pilot feedback change the working process.

Bring advisers and client users into the release cycle early enough to test a realistic task. Record what they could complete, where context was missing and which updates matter between sessions. OutSystems professionals can help turn that evidence into focused iterations while the service team retains ownership of its advisory work.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.