The challenge
A bank identified an opportunity to make moving money into savings easier through a mobile experience.
OUTSYSTEMS IN ACTION / BANKING & FINANCIAL SERVICES
How a bank moved savings transfers from hours to seconds
A savings product becomes useful when moving money into it feels straightforward. This bank built a mobile-first journey and reported transfers moving from hours to seconds. Explore how product rules, integration and customer support come together behind that simple action.
RESULTS REPORTED IN THE SOURCE
Seconds
reported transfer time, previously measured in hours
Thousands
customers attracted in the first couple of months
Mobile-first
a savings journey designed around the mobile experience
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It launched a mobile-first savings companion built with OutSystems.
The outcome
The source reports transfers moving from hours to seconds and thousands of customers joining within the first couple of months.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Make the movement of money understandable.
A financial journey needs clear status, confirmation and a useful response when something does not complete as expected. Define those states with the teams responsible for operations and customer support. A faster interface helps when the customer can also understand what happened and what comes next.
02
Design adoption into the first useful action.
The first transfer connects product discovery to practical value. Review the requirements, integrations and support arrangements behind that moment before expanding the feature list. A focused OutSystems delivery team can help turn that scope into a testable journey while the bank retains ownership of product rules and acceptance.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.