The challenge
A costly portfolio-management system fragmented workflows and struggled to engage users.
OUTSYSTEMS IN ACTION / TECHNOLOGY
How a technology-services company connected project-to-billing work for 9,500+ users
Projects generate value when planning, time records and billing stay connected. This technology-services company replaced a fragmented operating environment with a shared platform for more than 9,500 users. Explore what adoption, role design and process ownership can mean for your next initiative.
RESULTS REPORTED IN THE SOURCE
8
weeks to build and deploy the platform
90%
organization-wide user adoption
82%
lower annual licensing costs after replacing the previous system
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The company built a role-based OutSystems platform connecting projects, resource allocation, timesheets, customers and billing.
The outcome
Delivered in eight weeks, it reached 90% adoption and reduced annual licensing costs by 82% after replacing the previous system.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Follow a project all the way to the invoice.
Project information changes hands between delivery, resource planning and finance. Map those transitions and identify which data must remain consistent. A shared workflow should make it easier to see what has been approved, what is billable and what still requires action.
02
Make each role’s next step easy to find.
Adoption depends on whether people can complete their own work without understanding the entire platform. Design the experience around the responsibilities of a consultant, manager or finance user. Validate the common tasks with representatives from each group before expanding the rollout.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.