The challenge
Disconnected software and paper logs made shared laboratory equipment difficult to reserve and manage. Researchers needed availability information while administrators needed inventory, status and billing to stay connected.
OUTSYSTEMS IN ACTION / EDUCATION
How a research center delivered laboratory reservations in fifteen weeks
Shared research equipment needs more than a booking calendar. Explore how this center connected availability, user needs and departmental billing in one laboratory workflow.
RESULTS REPORTED IN THE SOURCE
15
weeks to build the laboratory management application
150,000
equipment reservations handled annually in the source account
800
active users in the initial pilot
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The center built an OutSystems laboratory management application in fifteen weeks. A pilot with eight hundred active users helped refine the experience before broader use, connecting reservations and equipment records to departmental billing.
The outcome
The source reports 150,000 equipment reservations handled per year and a system supporting 2,500 users. The pilot’s eight hundred active users are a separate rollout measure; reservation volume does not establish equipment utilization or research-output gains.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Connect the reservation to the responsibilities behind access.
Availability alone does not establish whether a user is ready to use an instrument or which department should be billed. Define those relationships with laboratory owners before replacing booking screens. OutSystems professionals can reinforce the workflow while researchers and administrators retain authority over access and operating requirements.
02
Use a pilot to validate the full booking journey.
Test changes, cancellations, equipment status and billing handoffs with a representative user group before expanding access. Keep pilot adoption distinct from later scale measures. That creates a practical backlog for the delivery team and a clearer basis for adding specialist capacity.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.