OUTSYSTEMS IN ACTION / INSURANCE

How an insurance broker delivered ten applications while moving beyond legacy databases

A legacy migration becomes more manageable when the next workflow can reuse reliable information. Explore this broker’s delivery sequence and the capacity behind its application portfolio.

Illustrative technical team discussing application architecture in a contemporary office

RESULTS REPORTED IN THE SOURCE

10

applications delivered during the reported two-year period

≈10 weeks

average delivery time per application in that portfolio

Shared

master-data foundations reused across workflows

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

More than fifty legacy databases and slow web-development options made flexible applications and international access difficult. The broker needed reusable foundations and a practical migration path.

The change

The team started with shared customer, underwriter and supplier information, then delivered sales and acceptance workflows with OutSystems. Specialist support helped accelerate one of the compliance-related applications while internal capability expanded.

The outcome

The source reports ten applications delivered over a two-year period, averaging about ten weeks each. It does not establish that every legacy database was retired; hardware savings from a future shutdown and additional integrations remained forward-looking.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Begin migration with information the next application will also need.

Customer and counterparty records often recur across sales, service and control workflows. Define ownership and shared interfaces before migrating every legacy screen. OutSystems specialists can reinforce the foundation and a first delivery wave without assuming all databases need to move at once.

02

Keep requirements capacity aligned with development capacity.

Faster implementation can expose a backlog of unresolved business decisions. Reserve time for analysis, acceptance and prioritization alongside specialist developers. That helps each release solve a defined workflow rather than simply move the bottleneck from coding to requirements.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.