The challenge
An employee application built with multiple technologies was difficult to maintain and extend, slowing the team’s response to new service requirements.
OUTSYSTEMS IN ACTION / TELECOMMUNICATIONS
How a telecom provider modernized its employee-services app in four months
An employee app should be easier to improve as services grow. Explore this provider’s reported modernization and the shared application decisions behind a more maintainable service experience.
RESULTS REPORTED IN THE SOURCE
4
months for the employee-application modernization
7
developers on the reported delivery team
5
sprints in that modernization schedule
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
Seven developers re-platformed the mobile application and accompanying portal on OutSystems, simplifying delivery across employee service functions.
The outcome
The source reports a four-month schedule across five sprints, compared with two years for the earlier legacy application, and a further ten applications delivered after the initial modernization.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Group employee services around a coherent application model.
Timesheets, leave and travel requests may share identity and records while retaining different approval paths. Define what should be common before reproducing the legacy menu structure. OutSystems professionals can reinforce implementation while service owners settle responsibility for each workflow.
02
Use the rebuild to simplify the next change.
Document the integrations and reusable patterns that future releases will depend on. Review maintainability alongside the visible employee experience. Specialist capacity can support delivery while the internal team develops a clearer route to enhancements after the first release.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.