OUTSYSTEMS IN ACTION / TECHNOLOGY

How a technology-services provider turned an inventory application into an ERP foundation

A disconnected inventory record can become a customer or billing problem later in the process. This provider started with those relationships and expanded its application. Explore the reported operating improvements and the decisions behind a broader ERP foundation.

Illustrative technical team discussing application architecture in a contemporary office

RESULTS REPORTED IN THE SOURCE

≈5×

development-speed improvement estimated by the source executive

10 min

complex order setup, previously taking up to two hours

ERP

inventory application expanded into a wider operating suite

THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.

The challenge

An inflexible inventory application made it difficult to connect assets with orders, customers and service locations.

The change

The provider used OutSystems to create an inventory solution and gradually expanded it into ERP, workflow and mobile capabilities.

The outcome

The source reports an estimated fivefold development-speed improvement and complex order setup taking ten minutes, compared with up to two hours in the old system.

Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.

DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE

What could this approach unlock for your business?

The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.

01

Start with the relationships the operating process needs.

An inventory record becomes more useful when teams can connect it to the customer, order and location it serves. Map those relationships and the exceptions that cause disputes before choosing the first release. That gives a modernization effort a business boundary the team can understand and test.

02

Expand the application without losing shared ownership.

As a successful workflow grows into a wider suite, agree how data, reusable capabilities and support responsibilities will be shared. Keep those decisions visible alongside new features. OutSystems professionals can reinforce the team’s capacity while the organization decides which operating priorities belong in the next release.

START WITH THE WORK THAT NEEDS TO CHANGE

You bring the business challenge. We help shape the delivery team.

Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.

A useful starting brief

✓ The process or customer journey you want to improve

✓ Where work waits, repeats or depends on disconnected systems

✓ The expertise already available in your team

✓ The outcome you want to measure and the timeframe to explore

Turn a promising idea into a useful conversation.

Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.