The challenge
An outdated manual procurement process limited visibility and accessibility.
OUTSYSTEMS IN ACTION / NONPROFITS
How a nonprofit reduced procurement processing time by 85%
A service request should move forward without excluding the people who need to use it. This nonprofit connected procurement to financial workflows and assistive technologies. Explore the reported processing improvements and the delivery decisions behind a more accessible operating journey.
RESULTS REPORTED IN THE SOURCE
85%
less processing time for service requests
70%
reported decrease in accounting errors and manual tasks
100%
compatibility with assistive technologies reported in the source
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
The organization created an OutSystems application integrated with SAP and designed for assistive technologies.
The outcome
The source reports 85% less processing time and 70% fewer accounting errors and manual tasks, alongside full compatibility with assistive technologies.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Treat accessibility as a journey requirement.
An accessible screen is only part of an accessible procurement process. Review navigation, instructions, validation, approval and status updates with the people who use assistive tools. Include that feedback in acceptance criteria so accessibility remains part of the work as the application evolves.
02
Connect financial validation to a visible workflow.
Procurement requests need clear ownership when information is missing or a financial rule requires review. Define how the application exchanges data with SAP, how exceptions are surfaced and who resolves them. That scope helps additional OutSystems professionals contribute without separating the user journey from the financial process.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.