The challenge
An outdated core system struggled with legislative changes, dispersed information and paper processes. Separate business and development teams also made collaboration harder.
Home / OutSystems in Action / Government & Public Services / Story
OUTSYSTEMS IN ACTION / GOVERNMENT & PUBLIC SERVICES
Shared property information is more useful when teams can rely on its origin and next update. Explore this public agency’s modernization and the handover behind continued change.
RESULTS REPORTED IN THE SOURCE
6
months to complete the replacement application
4
developers on the delivery team
≈1,500
registered users with access to the private application area
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
An outdated core system struggled with legislative changes, dispersed information and paper processes. Separate business and development teams also made collaboration harder.
Four developers replaced the legacy application with an OutSystems web system supporting information exchange between national registrations. Municipal users could access shared property data for planning and taxation-related work.
The source reports completion in six months and about 1,500 registered users with access to the private application area. Administrators were also trained to develop in OutSystems, supporting continued changes within the organization.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Shared property information needs clear provenance and update responsibilities. Map authoritative records and access rules before joining national and municipal workflows. OutSystems delivery capacity can support integration and usability while public-sector owners define the decisions the information supports.
02
A replacement system needs a sustainable way to respond to the next rule change. Plan training, documentation and operational handover alongside the application release. Specialist support can reinforce delivery while the internal team develops the ability to maintain the workflow responsibly.
START WITH THE WORK THAT NEEDS TO CHANGE
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.