The challenge
Disconnected international freight and local delivery systems left a visibility gap as parcels moved between networks. The new business unit needed an adaptable solution without building a dedicated development capability first.
OUTSYSTEMS IN ACTION / LOGISTICS & TRANSPORTATION
How a delivery business connected cross-border parcel tracking in two months
A parcel’s journey should stay visible when it crosses from one network into another. Explore how this delivery business connected the missing steps and reused the foundation for a second application.
RESULTS REPORTED IN THE SOURCE
8
days to the first transit application MVP
2
months to the productive logistics solution in the main source account
2
applications sharing backend capabilities
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
Two developers delivered an OutSystems transit application MVP in eight days, then iteratively extended it into a productive system within two months. A second tracking application reused the same backend services.
The outcome
The source reports end-to-end parcel visibility across warehouse and transit steps, alongside improved returns handling, collection reminders and mobile support for handlers. Its comparison with hand coding was based on an earlier development estimate.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Follow the parcel identity across network boundaries.
Tracking becomes fragmented when systems disagree about which record represents a parcel, a shipment or a handling event. Define the identifiers and status transitions before designing the customer view. OutSystems professionals can reinforce the integration work and exception handling needed to keep that shared journey understandable.
02
Reuse the operational foundation before adding a second experience.
A handler application and a customer tracking view may need different interfaces while relying on the same events. Make ownership, synchronization and permissions explicit in those shared services. Reuse then becomes a delivery decision supported by reliable records rather than simply copying screens.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.