The challenge
Waste operators needed a practical way to use sensor information when planning collections and connecting field activity to the back office.
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OUTSYSTEMS IN ACTION / ENERGY & UTILITIES
A sensor becomes useful when its reading changes a collection decision. This provider connected bin data with field and back-office work. Explore the reported application build, customer results and the responsibilities behind the operating workflow.
RESULTS REPORTED IN THE SOURCE
3 weeks
reported development time for the sensor-data application
≥30%
fewer collections reported by customers in the source
400
municipal street bins in one reported deployment
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
Waste operators needed a practical way to use sensor information when planning collections and connecting field activity to the back office.
A software provider created an OutSystems application that turned bin-sensor data into collection and service workflows.
The source reports a three-week application build, customers reporting at least 30% fewer collections and a deployment involving four hundred municipal street bins.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
A measurement becomes useful when a planner knows which action to take and which exception needs review. Agree how information affects routes, work queues and service records. This helps developers connect the IoT integration to collection work rather than treating a dashboard of readings as the final outcome.
02
Record which sites and devices are already part of the workflow and what is required before adding more. Include support ownership, missing data and the handling of unreliable readings. OutSystems professionals can reinforce application delivery while operators define the service evidence needed for the next rollout.
START WITH THE WORK THAT NEEDS TO CHANGE
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.