The challenge
A consultancy’s existing digital products were difficult and costly to evolve, limiting the experience it wanted to offer clients.
OUTSYSTEMS IN ACTION / BUSINESS SERVICES
How a consultancy rebuilt three client applications in nine months
A client-facing product should help the service team turn expertise into a clearer answer. This consultancy rebuilt its suite around that experience. Explore the initial delivery and the feedback rhythm behind later improvements.
RESULTS REPORTED IN THE SOURCE
3
applications in the initial rebuilt client suite
9
months to deliver that initial suite
2 weeks
delivery of a later dashboard enhancement described in the source
THE BUSINESS CHALLENGE. THE CHANGE. THE RESULT.
The change
It rebuilt its core application suite on OutSystems with a dedicated development team, user-experience design and frequent feedback from consultants.
The outcome
The source reports three initial applications delivered in nine months and, in a later example, a new client-insight dashboard delivered as a standard feature within two weeks.
Source: customer case study published by OutSystems. Brief prepared by Digital Alchimia.
DIGITAL ALCHIMIA’S DELIVERY PERSPECTIVE
What could this approach unlock for your business?
The useful next step is to connect the story to your own operating reality. Here are the questions we would bring into that conversation.
01
Bring the service specialists into the application feedback loop.
Consultants can explain the questions a client needs to answer and where an interface hides the useful insight. Test those tasks with the people delivering and receiving the service. That gives developers evidence for improving the product while preserving the expertise that makes the advisory relationship valuable.
02
Separate the initial replacement from ongoing product evolution.
Agree which capabilities and data must move together for the first release, then keep later enhancements in a visible backlog. Define acceptance and support ownership for both stages. OutSystems professionals can reinforce delivery while the business keeps its product priorities connected to the client conversations that generated them.
START WITH THE WORK THAT NEEDS TO CHANGE
You bring the business challenge. We help shape the delivery team.
Digital Alchimia provides OutSystems professionals and delivery expertise for application development, modernization and evolution. Whether you need to reinforce an existing team or explore a new initiative, we can discuss the capabilities, responsibilities and next steps that fit your context.
A useful starting brief
✓ The process or customer journey you want to improve
✓ Where work waits, repeats or depends on disconnected systems
✓ The expertise already available in your team
✓ The outcome you want to measure and the timeframe to explore
Turn a promising idea into a useful conversation.
Tell us where your business needs to move faster and where your team needs additional expertise. Let’s explore an OutSystems approach shaped around your requirements.